Services

AI Agent Development

Autonomous, tool-using AI agents that take real actions in your systems, built with guardrails and evals for production.

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AI Agents That Do Work, Not Just Chat

AI agents go beyond answering questions, they plan, call tools and take multi-step actions across your systems to actually get work done. GTS Infosoft builds agents that connect to your APIs, databases and apps, with the guardrails, evals and human-in-the-loop controls that make autonomy safe enough to ship.

Founded in 2010 and ISO 9001:2015 certified, we have shipped 400+ apps over 15+ years for clients across India, the USA and Australia. Our AI engineers build agents on OpenAI and Anthropic with tool-use, function calling and orchestration frameworks, delivering from around USD 20 an hour with time-zone overlap and AI-accelerated delivery.

AI Agent Development

What Our AI Agents Do

  • Tool use and actions

    Agents call your APIs, databases and SaaS tools through function calling to take real actions, not just generate text.

  • Multi-step reasoning

    Agents plan, break down tasks and chain steps to handle workflows that a single prompt cannot.

  • Knowledge-grounded answers

    RAG over your data keeps agent decisions and responses grounded in your real information.

  • Multi-agent orchestration

    Specialist agents that collaborate under an orchestrator for complex, multi-domain tasks.

How We Make Agents Safe

  • Guardrails and permissions

    Scoped tool access, input and output validation and policy checks so agents can only do what they should.

  • Human in the loop

    Approval steps for sensitive actions keep humans in control where the stakes are high.

  • Evals and testing

    Evaluation suites measure task success, reliability and regressions before and after release.

  • Observability

    Tracing of every step, tool call and decision so you can debug, audit and improve agent behaviour.

Where Agents Add Value

  • Customer support

    Agents that resolve tickets end to end by looking up orders, issuing refunds and updating records.

  • Operations automation

    Agents that handle data entry, research and routine back-office workflows across your tools.

  • Sales and research

    Agents that enrich leads, draft outreach and compile research from internal and external sources.

  • Internal copilots

    Domain copilots that act inside your systems to speed up your team's day-to-day work.

The AI Agent Stack We Use

OpenAI APIAnthropic ClaudeLangChainPythonNode.jsVector DBs (Pinecone/pgvector)MCPAWS

Frequently Asked Questions

How much does AI agent development cost?

It depends on the number of tools, integrations and the autonomy required. We scope your workflow first and send a clear estimate, with engineers from around USD 20 an hour and a cost-aware design.

How is an AI agent different from a chatbot?

A chatbot mainly answers questions, while an agent plans and takes multi-step actions by calling your tools and APIs, so it can actually complete tasks rather than only respond.

How do you keep AI agents safe and controlled?

We use scoped tool permissions, input and output guardrails, human-in-the-loop approvals for sensitive actions, and full tracing and evals so agent behaviour stays auditable and reliable.

Can agents connect to my existing systems?

Yes. We connect agents to your APIs, databases and SaaS tools via function calling and integrations such as MCP, so they act within your real systems under your access controls.

Which models do you use to build agents?

We build on OpenAI and Anthropic models with tool-use and orchestration frameworks, choosing per use case to balance reasoning quality, cost and data privacy.

Ready to Put AI Agents to Work?

Tell us the workflow you want to automate and we will scope the right agent and a free estimate.

Get a free quote