AI Chatbot Development
A custom AI chatbot, built on OpenAI and RAG, that automates support, qualifies leads and answers straight from your own knowledge base.
Get a free quoteCustom LLM & Conversational AI Solutions
GTS Infosoft builds production-grade AI chatbots and conversational assistants on large language models like OpenAI's GPT, grounded in your own data through retrieval-augmented generation (RAG). We've shipped 250+ apps over 16 years across India, the USA and Australia, and we use that experience to turn support and sales workflows into automated, always-on conversations.
Website support bots, WhatsApp bots, internal knowledge assistants, voice agents — we design chatbots that hold context, cite your documents and know when to hand a conversation to a human. Response times drop. So does operational cost.
Rated top developers on
ISO 9001:2015 Certified
ISO 9001:2015 CertifiedKey Features We Build
LLM-powered conversational assistants using OpenAI GPT models
RAG over your documents, FAQs and databases for accurate, grounded answers
Support automation with ticket deflection and seamless human handoff
Multi-channel deployment across website, WhatsApp, Slack and mobile apps
Voice assistants with speech-to-text and text-to-speech
Admin dashboard for prompts, knowledge base, analytics and guardrails
Apps We Take Inspiration From
We benchmark leading conversational AI tools and build a private assistant tuned to your data.
ChatGPT - for natural conversation; we ground it in your data with RAG to eliminate hallucinations
Intercom Fin - for support automation; we add custom workflows and lower per-conversation cost
Zendesk AI - for ticket deflection; we deepen integration with your internal systems
Drift - for sales chat and lead capture; we improve qualification with tailored prompts
Why GTS Infosoft
Deep LLM expertise
OpenAI integration, RAG pipelines, prompt engineering and eval work
Modern stack with vector databases, Node.js and scalable serverless deployment
Guardrails, monitoring and analytics to keep answers accurate and on-brand
Full ownership of your bot, data and prompts with ongoing tuning and support
Technology We Use
OpenAILangChainNode.jsPythonPineconeMongoDBReactAWS
Frequently Asked Questions
How much does it cost to build a custom AI chatbot?
It depends on channels, knowledge-base size and integrations. A focused support bot with RAG starts in the low-to-mid four figures; a multi-channel assistant with voice and deep system integration costs more. Describe your use case and we'll quote it free.
How long does it take to build an AI chatbot?
A RAG-based support chatbot can go live in 3-6 weeks. Multi-channel or voice assistants with custom integrations take longer — usually 8-12 weeks — and we deliver them in agile sprints.
What is RAG and why does my chatbot need it?
Retrieval-augmented generation means the bot answers from your own documents and data rather than guessing. Responses stay grounded in trusted sources, get cited, and hallucinations drop sharply — which matters a lot for support and internal knowledge bots.
Can the chatbot handle voice and multiple languages?
Yes. We add speech-to-text and text-to-speech for voice agents, and the bots handle multilingual conversations — so customers can type or talk in whichever language they prefer.
What clients say
“Working with GTS Infosoft has been a delight, from quality to reliability to performance to delivery. If we could do it all over again, I wouldn't have changed a thing.”
Ready to Build Your AI Chatbot?
Tell us what you'd like to automate and we'll design an AI assistant grounded in your data.
Get a free quote
